After we receive the completed and signed claim form, our Claims Department will obtain medical records from all of the listed medical care providers, as well as any other information needed to process the claim.
The amount of time it takes to review and approve the claim will vary depending on the number of health care providers we need to contact and how long it takes them to provide records.
- Upon approval of the claim: We will send the policy owner notification of the approved dollar amount, which will be based on a percentage of the total policy benefit. Policy owners will have 60 days to complete and return the included election form to ensure prompt payment.