If the total benefit amount of the policy is $15,000 or less:
The claim may be eligible for expedited processing. A member of our claims team will contact the beneficiary within 24 hours to authenticate the beneficiary identity and discuss information we will need to process the claim.
Payment by check is sent within 5 business days after we receive proof of death. Please allow 3 to 5 days for the check to arrive by mail.
If the total benefit amount of the policy is greater than $15,000:
A claims packet is sent to all beneficiaries within 5 business days of the initial notification. The packet will include all of the forms and information you will need to file your claim. The claims packet is sent by mail or email, depending on your preferred method of communication.