Corebridge Financial strives to provide equal digital access and usability so that no individuals with disabilities are excluded, denied services, segregated, or otherwise treated differently because of their disability.
Corebridge Financial has based our web accessibility standards on the W3C Web Content Accessibility Guidelines (WCAG) 2.1 Level A + AA success criteria. Information about these guidelines can be found at W3C Web Accessibility Initiative (WAI). These guidelines are not regulations and thus they can be difficult to apply, but Corebridge Financial has taken considerable steps to improve accessibility on our websites and digital content. Access assistance information is included near the end of this statement for any person who needs further assistance in engaging with the website.
Corebridge Financial views accessibility as an ongoing effort and is continually seeking new solutions that will provide an excellent and inclusive experience to all users, regardless of ability. Current efforts include:
- Launched Accessibility Program Office with a focus on digital accessibility
- Dedicated funding to ensure content is usable by all
- Corebridge Financial vision, values, and goals that align with inclusiveness
- Internal policies that address accessibility
- Periodic scanning and testing of digital content
- Team attendance at accessibility-related technology forums
- Membership with Disability:IN
- Seeking ways to improve the accessibility and usability of our sites.
Digital accessibility is a core concern for us during digital content design and development. Towards that goal, we have engaged the services of an industry-leading accessibility consulting organization to ensure that Corebridge Financial's digital content remains at the forefront of digital accessibility and accessibility technology changes.
For the best experience, Corebridge Financial recommends that you help by keeping your technology up to date with the latest version of your web browser, the latest version of your assistive technology software/hardware, and smartphone applications that utilize built-in accessibility features on Android and iOS.
We are constantly improving our digital content. If you encounter an accessibility issue, please use the channels below to communicate this issue to us so that we may resolve it for you.
For questions on accessibility or technical accessibility issues, contact our support team at the phone number below. For those with hearing disabilities or unable to use voice channels, please contact us via 800-248-2542.
To provide feedback or seek information regarding the use of our website, use of digital documents through digital accessibility technology, or to request other digital accommodations (unrelated to product and/or account information) please contact us:
- Toll-Free Number: 888 280 1243
- Email: AIG_Accessibility_Support@aig.com
Last Update Notice
Update Date: December 3, 2021