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You are: individual

I’m an individual or investor looking to take action to help secure my financial future.

I want to tackle the retirement and protection needs of individuals.

I want to learn more about your employer plan solutions and technology.

I want to log in to my account or learn more about retirement planning and enrolling.

Hello

I want to tackle the retirement and protection needs of individuals. This website content is intended for use by Financial Professionals.

Support

What can we help you with?

Manage your policy online

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Multi-Owner, trust owned or company owned will require an online account authorization form found here.

Additional forms if applicable:

The Policy information is not found

American General Life Insurance Company and The United States Life Insurance Company in the City of New York

Life Insurance Customers

Phone: 844-452-3832

PO Box 818005

Cleveland, OH 44181

Fax: 855-601-1834

 

Accident & Health Customers

Phone: 800-811-2696

PO Box 818005

Cleveland, OH 44181

Fax: 855-601-1834

 

Variable Universal Life Customers

Phone: 800-340-2765

PO Box 818016

Cleveland, OH 44181

Fax: 855-601-1834

 

American General Long Term Care Administration

Policies Beginning with 582:

Phone: 888-565-3769

PO Box 64889

St. Paul, MN 55164-0889

Fax: 888-443-5824

 

Policies Beginning with 130:

Phone: 800-710-9876

PO Box 64036

St. Paul, MN 55164-4036

Fax: 952-833-5410

Life Insurance Customers

Phone: 800-633-6259

PO Box 4222

Clinton, IA 52733-4222

Phone: 800-633-6259

Fax: 855-851-5407

Life Insurance Customers

PO Box 818006

Cleveland, OH 44181

Phone: 800-888-2452

Fax: 844-930-0370

American General Life Insurance Company and The United States Life Insurance Company in the City of New York

Life Insurance Customers

PO Box 818006

Cleveland, OH 44181

Phone: 800-888-2452

Fax: 844-930-0370

Easily manage your annuity online by registering for online access. Click the link below and our screens will walk you through each step. You will be asked to provide information that helps ensure the security of your online account.

Register

To access your online account, use the Login link at the top right corner of this page. Choose the “Individuals” tab, click the “Annuities” dropdown and enter the username and password you used to register your account.

Click the link below and follow the prompts to reset your password. To help ensure the security of your online account, you will be asked to validate your identity. 

Forgot password

Click the link below and follow the prompts to retrieve your username. To help ensure the security of your online account, you will be asked to validate your identity.

Forgot username

If you entered your username and password incorrectly 5 times, all you need to do is to try again after an hour. If you failed to validate your identity through a code or security questions 3 times, you will need to call our web assistance line at 800-987-1204.

Forgot password | Forgot username

Log in to your account using the Login link at the top right corner of this page. Once you’re logged in, click the “Manage Account” dropdown at the top right of your Account Dashboard. You will see the link to change your address under “Account.”

Log in to your account using the Login link at the top right corner of this page. Once you’re logged in, your Account Dashboard snapshot will display your current and historical information, including income, withdrawals and death benefit.

Log in to your account using the Login link at the top right corner of this page. Once you’re logged in, click the “Manage Account” dropdown at the top right of your Account Dashboard. You will see the link to change your allocations under “Financial.”

Log in to your account using the Login link at the top right corner of this page. Once you’re logged in, click on the “Manage Account” dropdown at the top right of your Account Dashboard and select “Upload Documents & Forms.”

Log in to your account using the Login link at the top right corner of this page. Once you’re logged in, click on the “Manage Account” dropdown at the top right of your Account Dashboard. You will be able to access your statements, tax forms and annuity contract packet under "Documents."

Log in to your account using the Login link at the top right corner of this page. Once you’re logged in, click the “Forms and Materials” link at the top of your Account Dashboard.

Please call us at 800-445-7862. We're available Monday through Friday, 7 a.m. to 7 p.m. Central Time. 

You can also email us

Fixed, Variable, Index, and Assured Edge:

American General Life/US Life 
P.O. Box 15570
Amarillo TX 79105-5570

Direct Traditional Fixed and SPIA/DIA:

American General Life/US Life
P.O. Box 871
Amarillo TX 79105-0871

Advanced Outcomes Annuities:

American General Life/US Life 
P.O. Box 9450
Amarillo TX 79105-9450

UPS/FedEx/DHL Overnight Mailing Address without Checks:

American General Life/US Life
1050 N Western St.
Amarillo TX 79106-7011

Do you need assistance to enroll in your employer sponsored account?

Enrollment Center
Monday through Friday, 7:30 a.m. to 7 p.m. Central Time.
888-569-7055

Call us at 800-448-2542

Representatives are available Monday through Friday, 7 a.m. - 8 p.m. Central Time.

Automated service available 24 hours a day, 7 days a week.

Representatives are available
Monday through Friday, 8 a.m. to 7 p.m. Central Time.
800-426-3753

Log in to your account to access the secure message center where you can send and receive information. You should receive a response within two business days. 

If you have not registered for online access, it's easy to sign-up. 

Fax to 1-877-202-0187 

Corebridge Retirement Services
P.O. BOX 15648
Amarillo, TX 79105-5648

Overnight
Corebridge Retirement Services
1050 N. Western St.
Amarillo, TX 79106-7011

A non-VALIC direct mutual fund/annuity account opened through VALIC Financial Advisors, Inc.

For information regarding brokerage accounts, mutual funds or insurance

Representatives are available:

Monday through Friday, 7:30 a.m. to 5:30 p.m. Central Time.
866-544-4968
Automated service available 24 hours a day, 7 days a week

Mailing Address

Requests for address changes of accounts sold through VALIC Financial Advisors, Inc. must be submitted in written form, signed and sent to:

VALIC Financial Advisors, Inc
Attn: Broker-Dealer Operations
2929 Allen Parkway L7-20
Houston, TX 77019 

Additionally, address change requests must also be submitted directly to the insurance, annuity or mutual fund company at the product sponsor’s address provided on your statement.

Are you an Independent Advisor looking to sell VALIC products or obtain service on your VALIC clients?

Representatives are available:
Monday through Friday, 8 a.m. to 7 p.m. Central Time.
877-246-4501

If you or another individual covered by any policy issued by The Variable Annuity Life Insurance Company are a victim of domestic violence you may send an Order of Protection to the address below. You may provide an alternative address, telephone number or method of contact with your correspondence.

The Variable Annuity Life Insurance Company
205 E. 10th Avenue
Amarillo, TX 79101

Check the background of VALIC Financial Advisors, Inc. on FINRA's BrokerCheck

FINRA'S BROKERCHECK

Additional Help

For bill pay, account support, claims, corporate information

or any other questions, call us toll-free at 888-280-1243.

Who we are

We make it possible for more people to take action in their financial lives for today and tomorrow.

What we offer

Providing an expansive suite of innovative solutions to help you make progress for a more secure future.

How we help

Supporting you with the tools, solutions and insights you need to help power financial futures.